CONCESSIONS AIDE

The Forest Preserve District of Will County is accepting resumes for 2 part time Concessions Aide at Monee Reservoir in Monee, Illinois. This position is primarily responsible for working the concessions building at Monee Reservoir.

See the attached Position Opening outlining the position duties, education, training, experience, physical/mental requirements, and necessary special requirements. Resumes will be accepted until Friday, June 3, 2022.

Application Procedure:  Send a cover letter and resume to:

Donna Suca, Director of Human Resources 

Forest Preserve District of Will County

17540 W. Laraway Road

Joliet, Illinois 60433

815.722.5667 (desk)

815.722.3608 (fax)

dsuca@fpdwc.org

The Forest Preserve District of Will County does not discriminate against individuals on the basis of race, color, gender, national origin, age, or disability. In offering employment opportunities to the public, the Forest Preserve District will make reasonable modifications to ensure that all people have an equal opportunity.  To request this document in large print, audio, or Braille, contact the Superintendent of Public Affairs, Sugar Creek Administration Center, 17540 W. Laraway Road, Joliet, IL 60433; comments@fpdwc.org; 815.722.9383 (voice); 800.526.0844 (TDD).  Requests should be made at least 48 hours in advance. While the Forest Preserve District of Will County will make every effort to meet requests in a timely fashion, some requests may take longer than others to fulfill. Persons believing that they have been discriminated against by the Forest Preserve District of Will County may file a complaint alleging discrimination with the Forest Preserve District or the Office of Civil Rights, U.S. Department of the Interior, www.doi.gov     

FOREST PRESERVE DISTRICT OF WILL COUNTY

JOB DESCRIPTION

BASIC FUNCTION

Serve as a customer service agent of the District by facilitating concessions sales and services at Monee Reservior. Provide facility operational support by way of equipment maintenance and administrative duties as assigned.      

ORGANIZATIONAL RELATIONSHIPS

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Open, ready, and operate the concessions building for customers on weekdays, weekends, early mornings/late evenings, and some holidays.

2. Operate the point of sale register for the sale of all concessions items including food, live bait, tackle and fishing licenses as well as the rental of boats, canoes/kayaks, fishing equipment, and trolling motors.

3. Complete daily concessions reporting: cash handling reports, balance POS cash drawer, and maintain the drawer cash reservce.  

4. Make external bank runs, as needed, to maintain usable change bank for concessions sales.

5. Inventory and stock concession items per Facility Concession’s Manager.  Make recommendations for ordering.

6. Maintain all equipment, rental items and program materials in good working order including boats, minnow tank, canoes, kayaks, fishing poles, PFDs, oars, trolling motors, and batteries.

7. Monitor safety and weather conditions on the dock and water.  Convey boating and fishing rules/regulations to rental customers.

8. Provide assistance and direction to seasonal Concession Aides.

9. Perform administrative support duties such as entering concessions inventory item into the database , managing the on-site change bank, completing equipment inventory and safety inspections, and/or purcahsing supplies as assigned and under the direction of the Facility Concession’s Manager.

10. Issue District rental permits, program registrations, camping permits and dog park permits.  

11. Assist education staff with the development and planning of public programs such as the transport or distribution of equipment and program supplies, purchasing supplies, program setup, participant check-in.

12. Serve as a member of the Plum Creek Nature Center front desk pool.  This includes working the sled hill, staffing events and/or front desk at Plum Creek Nature Center (Beecher) for weekend staffing and back up. 

13. Respond to public inquiries on the phone or in person in a timely and efficient manner including information on District preserves, programs, facilities.

14. Attend facilty, departmental, and District staff trainings and meetings.

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge of concessions and sales

• Ability to handle large volumes of customers at a fast pace

• Ability and willingness to work varying shifts, weekdays, mornings, evenings, and weekends 

• Working knowledge of Microsoft Office programs (Outlook, Word, Excel, and Access)

• Ability to communicate in a friendly and energetic way with the public. 

• Ability to operate office equipment

• Experience with telephone and computers a must

• Experience with reservation management software a plus

• Ability to work independently with minimal direction 

• Ability to work collaboratively as part of a team

• Knowledge of fishing, boating, and nature a plus

• Ability and willingness to commute across Will County for events and meetings

• Must be punctual and dependable

TRAINING AND EXPERIENCE

Minimum requirements include:  

• High school diploma

• Six-months experience in customer service - concessions, retail

• Six months related customer service experience

• Experience with Point-of-Sale and cash handling 

• Must possess and maintain a current and valid Motor Vehicle Operator's license.

WORKING ENVIRONMENT AND CONDITIONS    

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Requires some work outdoors in the preserves, on and off trail.  

Tuesday through Sunday;  typically, 18 – 24 hours/week; fewer during winter months. 

Shifts vary from 6a – 2p; 2p – 8p; 8a – 4p 

Program and event support can occur indoors and outdoors in a variety of weather conditions. Must be able to drive to various locations in county on occasion.

Manual Dexterity:      Work requires ability to lift on occasion up to 50 lbs.

Physical Effort:      Work requires ability to move between sitting, standing, walking for 6 – 8 hours a day, lift and transport watercraft and boating equipment up to 50 lbs., work close to water, handle live bait, and manipulate locks/locking cable systems. It is necessary to bend, twist, kneel.

Working Conditions:      Occasional exposure to moderately disagreeable weather in the preserves on and off trail, on beach or boat dock.  Must be comfortable around and reaching into water. 

Hazards:        Negligible

PAY RANGE AND ANNUAL SALARY

Pay Range:        Grade 4        Hourly:  $15.45/hour. 

Weekday, morning, evening, weekend, holiday work required.

Permanent part-time not to exceed 940 hours/year in a 12-month period. 

Training and professional development opportunities available.  Uniforms provided.  Opportunity to earn vacation and sick after 3 years employment.  Annual performance evaluation with performance-based wage increases.  All new employees must pass a preplacement screening for illegal drug use and a background check.  For more information call 815. 727.8700.  The Forest Preserve District of Will County is an Equal Opportunity Employer. www.reconnectwithnature.org